Department for Education (DfE) Coronavirus helpline

The Department for Education has launched a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)

The importance of hygiene

Personal hygiene is the most important way we can tackle COVID-19. Pupils, students, staff and visitors should wash their hands:

• before leaving home
• on arrival at school
• after using the toilet
• after breaks and sporting activities
• before food preparation
• before eating any food, including snacks
• before leaving school

We reinforce the importance of sneezing into a tissue / our elbows to catch our sneezes and avoid touching our eyes, nose and mouth with unwashed hands. Please help us in sharing simple and effective hygiene messages at home. A helpful video can be found here. 

Where to find the latest information

Updates on COVID-19: https://www.gov.uk/coronavirus